WELCOME TO THE BLUEMOUNTAIN.COM HELP CENTER

The Peanuts Digital Advent Calendar 2025 is a new way to experience the Christmas season. It's a digital experience unlike any other! It brings the magic of the Christmas countdown into homes through stunning animations, games, and interactive activities. Not to mention, you get to spend time with the Peanuts gang.

Each day leading up to Christmas begins with a favorite holiday comic strip, delivered right to your digital door. Take a tour of the Peanuts world and interact with your favorite characters. You can even decorate your own home within the Peanuts world. Every day brings something new.

Unlike traditional advent calendars, this digital version provides an immersive and customizable experience. It blends the beloved Peanuts cartoon with modern technology. Users can enjoy these activities on their computer, tablet, or mobile device. Buy it for yourself and send it to others. It makes a perfect holiday treat for people of all ages.

The technical requirements for the Peanuts Advent Calendar are:

Windows 10 (64-bit Home or Pro, Version 21H1 \u2013 build 19043 or newer) or Windows 11 (64-bit Home or Pro)

CPU

Intel 4th Gen chipsets and above

AMD ZEN and AM4 series chipsets

Graphics

Intel Integrated: HD Graphics 500 or newer

NVIDIA: GeForce 500 series or newer

AMD: Radeon 7000 series or newer

RAM: 4GB+ System Memory

Drivers: Hardware vendor officially supported drivers

Other versions of Windows 10 and 11 are not supported including 10S, 10RS, 11SE, non-standard installations of Windows 10 or 11, Windows Server.

MacOS (Big Sur 11+)

CPU: i5 or i7 Intel Mac, or Apple Silicon are recommended

i3 Airs are a little under-powered causing performance issue

Graphics: Metal capable Intel and AMD GPUs

RAM: 4GB+ System Memory

Drivers: Apple officially supported drivers.

Monitor aspect ratios

Most standard monitors with these aspect ratios are supported:

4:3

16:9

16:10

21:9

If your monitor has another aspect ratio the app will try to fit as closely as possible. Please use the Settings menu to adjust fullscreen resolution, and if fullscreen is not working please switch to windowed mode to accommodate your screen's aspect ratio.

Mobile

iOS (15.1+)

iPhone and iPad Compatible

Android (API Version 28+)

Android Phones and Tablets with Android 9.0 and above

At least 4-5GB free space for the installation process

As the Advent Calendars are very large and complex apps, lower powered devices may have problems running them.

Android Go is not supported.

To purchase a Peanuts Digital Advent Calendar 2025, the process is simple and seamless, whether you’re buying it for yourself or as a gift for multiple recipients.

Here's a step-by-step breakdown:

1. 1. Visit the Product Page: Begin by going to the Peanuts Digital Advent Calendar 2025 product page. Here, you can browse information about the Advent calendar, including its features, daily surprises and festive activities.
2. 2. Select Quantity: Choose how many copies you want to buy. If buying multiple, you’ll receive a discount, making it easy and affordable to spread holiday cheer to friends and family
3. 3. Enter Recipient Information: At the time of purchase, you’ll need to "address" each Peanuts Advent Calendar by entering the emails of the recipients. This allows each person to receive their own copy of the Peanuts Advent Calendar, directly to their inbox.
4. 4. Payment: Once you’ve entered your desired quantity and recipient information, proceed to checkout. Payments are securely processed via our website, ensuring a smooth transaction.
5. 5. Receive Confirmation Email: After completing your purchase, you’ll receive a confirmation email.
6. 6. Receive Activation Email: After completing the purchase, recipients will receive an email containing the activation code and a link to download and activate their Peanuts Advent Calendar. Each recipient will follow this process to enjoy their digital Advent experience.

Yes, the Peanuts Digital Advent Calendar will be available to download on the iOS App Store soon. Keep your eye out so you can bring the fun on the go!

Yes! Simply purchase directly from the Peanuts Digital Advent Calendar 2025 product page (not from the Apple or Google app store and not from within the app itself). You can buy as many copies as you like and either send them straight away to the intended recipients, or send them later by going to the Order History pages of our website.

Each recipient will receive an email with their unique activation code and a link to our website that lets them activate their Peanuts Advent Calendar. Once they’ve activated it, they can download the appropriate version for their device. The Windows or Mac versions are downloaded directly from our website, and the iPad/iPhone or Android apps are downloaded (free) from their respective Apple or Google app store.

Whether you’ve purchased the Peanuts Digital Advent Calendar 2025 for yourself or received it as a gift, the next step is activation. This step is essential, as it registers the Peanuts Advent Calendar to your email address. This registration lets you use the program.

Activation Steps:

1. 1. Open the Peanuts Advent Calendar 2025 app and follow the prompts to sign in or register.
2. 2. Enter the activation code that was emailed to you.

Important Notes:

• You only need to activate the Peanuts Advent Calendar once, regardless of how many devices you install it on.
• Activation assigns the code to your email address. Once activated, simply download the app on any device, log in with your email and password, and enjoy the Peanuts Advent Calendar on all your devices without needing to reactivate it.

To download and install the Peanuts Digital Advent Calendar 2025, follow these steps:

Download on Desktop:

1. 1. Access the Download: Head to the Peanuts Advent Calendar Download Page to download the installation program to your desktop. You might receive warnings about downloading an executable file (".exe" for Windows), but don’t worry—if you’re downloading directly from our website, it’s completely safe.
2. 2. Find the Downloaded File: Once the download is complete, locate the file. By default, it should be in your “Downloads” folder, unless you chose a specific location. The file will be named something like: "Peanuts-Advent-Calendar-2025-Installer-v1.0.0.exe"
3. 3. Follow Installation Prompts: Follow the prompts on your desktop to complete installation.

Once installed, you’re all set to enjoy the festive fun of the Peanuts Advent Calendar on your computer!

Download on Mobile:

1. 1. Go to the App Store:
   1. For iPhone or iPad, visit the Apple App Store.
   2. For Android devices, visit the Google Play Store.
2. 2. Search: In the store’s search bar, type "Peanuts Advent Calendar."
3. 3. Install: Once you find the app, tap INSTALL.

That’s it! After installation, simply open the app and log in with the account you used during activation. Now, you’re ready to enjoy the Advent Calendar on your mobile device.

Yes! Follow the instructions below based on where you purchased the Advent Calendar originally.

Please note:

• You only need to activate your Advent Calendar once, no matter how many devices you install it on. Once activated, simply download the app to your devices, and sign in to the app using the exact same email address and password you used for activation.
• You can run the Advent Calendar on multiple devices, but your personalizations are all stored on the device itself and will be different on each device.

If you purchased the Advent Calendar directly from our website, then yes. Just make sure you log in to the Advent Calendar app on all devices using the same email address and password you use for your account.

If you purchased the Advent Calendar as an in-app purchase from the Advent Calendar app on your iOS or Android device, it's a bit more complicated. If you logged in to the app using your American Greetings account details before making the in-app purchase, your purchase should have been logged against your American Greetings account. If you download the desktop version of the app and log in using the same email address and password, it should work. If it does not, please contact us.

If you made the in-app purchase without logging in to the app using your account email address, your purchase will have been recorded against your Apple or Google app store account and not your American Greetings account. In order to use the Advent Calendar on your computer as well as your Apple or Google device, please first register (if you’re not already a member), and then contact us.

If your product was purchased for you through our website as a gift, you should have received an email which includes a link to the product page and an activation code. If you have not seen this email, please check your spam and deleted items folders. If you still cannot find it, please ask the person who gave you the gift to sign in to our website and resend it following the instructions below.

If you are the person who purchased the product either for yourself or for someone else, you can view your activation codes on your Order History page. Just sign in to, click on My Account, and go to the Order History page. Your purchases will be listed together with the activation codes.

If your own email address is not listed as a recipient, it’s because you haven't yet specified that you wanted to keep a copy of the Advent Calendar for yourself. Please enter your email address as a recipient, and an email will immediately be sent to you with your activation code and further instructions.

You can also use the Order History page to send a new email to the recipient, complete with the activation code and a link to the correct product page. You can find more details about how to do this here.

If you purchased these items as an in-app purchase, the purchase will have taken place via the Apple or Google app stores, and in those cases there is no activation code. The validation of your purchase works through the app store instead.

Please note: This FAQ is designed only to be used in the case that our customer service representatives have asked for the player logs from your Advent Calendar. If you have not yet contacted our helpline, you can do so by taking the third option at the end of this page.

Windows PCs

You can find your player log files in the following locations:

For Peanuts Digital Advent Calendar 2025:

C:\Users\[username]\AppData\LocalLow\American Greetings\Peanuts Advent Calendar Launcher\Player.log

C:\Users\[username]\AppData\LocalLow\American Greetings\Peanuts Advent Calendar\Player.log

For JL Christmas Village:

C:\Users\[username]\AppData\LocalLow\Jacquie Lawson\JL Christmas Village Advent Calendar 2025 Launcher\Player.log

C:\Users\[username]\AppData\LocalLow\Jacquie Lawson\JL Christmas Village Advent Calendar 2025\Player.log

For JL Paris:

C:\Users\[username]\AppData\LocalLow\Jacquie Lawson\JL Paris Advent Calendar 2024 Launcher\Player.log

C:\Users\[username]\AppData\LocalLow\Jacquie Lawson\JL Paris Advent Calendar 2024\Player.log

You will need to replace the [] brackets with your Windows username and remove the [].

Please note that the "AppData" folder is hidden by default, so it is not normally accessible by browsing through Windows File Explorer.

The easiest way to navigate to these folders is to copy the command below, then hold the "Windows" key and press "R" to bring up the "Run" dialog. Then, paste the command into the into the "Open" box and click "OK".

For Peanuts:

shell:LocalAppDataLow\Peanuts

Once there, you will see the two folders required – "Peanuts Advent Calendar" and "Peanuts Advent Calendar Launcher".

For Christmas Village:

shell:LocalAppDataLow\Jacquie Lawson

Once there, you will see the two folders required – "JL Christmas Village Advent Calendar 2025" and "JL Christmas Village Advent Calendar 2025 Launcher".

For Paris:

shell:LocalAppDataLow\Jacquie Lawson

Once there, you will see the two folders required – "JL Paris Advent Calendar 2024" and "JL Paris Advent Calendar 2024 Launcher".

Go into each of these folders to find the "Player.log" files, which you can then send to our customer service representatives. You may also find an "Error.log" file located in the same folder. If so, please also send this file to our helpline.

Mac PCs

You can find your player log files in the following locations:

For Peanuts:

~/Library/Logs/American Greetings/Peanuts Advent Calendar Launcher/Player.log

~/Library/Logs/American Greetings/Peanuts Advent Calendar/Player.log

For Christmas Village:

~/Library/Logs/Jacquie Lawson/JL Christmas Village Advent Calendar 2025 Launcher/Player.log

~/Library/Logs/Jacquie Lawson/JL Christmas Village Advent Calendar 2025/Player.log

For Paris:

~/Library/Logs/Jacquie Lawson/JL Paris Advent Calendar 2024 Launcher/Player.log

~/Library/Logs/Jacquie Lawson/JL Paris Advent Calendar 2024/Player.log

Please note that the "Library" folder is hidden by default, so it is not normally accessible by browsing through Finder.

The easiest way to navigate to these folders is to copy the folder path below, and then hold the "Command" and "Shift" keys and press "G". Paste the folder path you copied into the text box that appears and click "Go".

~/Library/Logs/Jacquie Lawson

~/Library/Logs/American Greetings

Once there, you will see the two folders required – "JL Edwardian Advent Calendar 2023" and "JL Edwardian Advent Calendar 2023 Launcher". or "Peanuts Advent Calendar" and "Peanuts Advent Calendar Launcher".

Go into each of these folders to find the "Player.log" files, which you can then send to our customer service representatives. You may also find an "Error.log" file located in the same folder. If so, please also send this file to our customer service representatives.

If you have already successfully activated and installed your Advent Calendar and are still having problems, please try the steps below.

1. Make sure your computer matches the required technical specifications.

Please read our technical requirements FAQ and make sure that your computer matches the requirements. In particular please check you have the correct version of Windows, and a compatible CPU and graphics card.

2. Make sure you are an administrator on your Windows computer.

The Advent Calendar requires you to be an administrator on your computer. Go to Settings / Accounts / Your info, and make sure that under your name and email address it says "Administrator". If you are not an administrator, then log off, log in as the administrator account on your computer (there must be one), and then go to Settings / Accounts / Other users, click your username, and change the account type to Administrator. Then log back on as yourself and try to run the Advent Calendar.

3. Run the Advent Calendar "as administrator".

Instead of double-clicking on the JL Advent Calendar icon on your desktop, right-click and take "Run as Administrator" from the pop-up menu.

4. Uninstall the Advent Calendar, re-download and re-install.

Uninstalling your Advent Calendar will not cause you to lose any progress. Go to Settings / Apps and features, and look in the list of your programs for the appropriate app. Click on it and then click Uninstall.

This step is important! When the uninstallation has completed, open File Explorer and navigate to the installation folder (this is C:\Program Files\ by default). If there is a folder called "Peanuts Advent Calendar" (for Peanuts), “JL Christmas Village 2025” (for Christmas Village), “JL Paris Advent Calendar 2024" (for Paris), delete it.

Now go to the Peanuts, Christmas Village, or Paris Advent Calendar download page and download the latest installation program. Once you've found the file, double-click on it and follow the instructions to complete the installation.

Open the Advent Calendar and if prompted, log in using the email address and password which you used when you activated your Advent Calendar.

5. Contact our Customer Support Representatives.

If none of the above steps have fixed the problem please contact us. We may ask you to run DXDIAG to send diagnostic information about your computer. Instructions for this are below.

6. Run DXDIAG and send us the results.

Please only do this if asked to by one of our customer support representatives. If you have been asked to provide the Player Log files, please also see our FAQ page on this and send those as well.

DXDIAG is a Microsoft program which is included with your Windows operating system. It is used to collect information about devices in your computer, to help troubleshoot problems with DirectX sound and video.

Click the Windows Start button in the bottom left hand corner of your screen, and then type "dxdiag" into the search box on the taskbar. Then click dxdiag from the results list which pops up.

The DXDIAG tool will open up. Click Save All Information, select a suitable folder to save the diagnostic data, and then click Save. Now prepare a reply to the email from our helpline in which you were asked for this information, and find and attach the file which has been saved in the selected folder.

Please note that no personal information is included in the DXDIAG file – it is just technical information about your computer.

This is normal behavior if you haven’t activated your Advent Calendar – it works for the first few days only.

To fix it, please activate your Advent Calendar by following the instructions in the original notification email. Then sign in to the Advent Calendar using the same email address you used for activation.

If you can't find the original notification email, please find the activation code in your Order History. If you received it as a gift, ask the person who purchased it to find your activation code in theirs.

Then, open the Advent Calendar and sign in using the same email address you used for activation.

All the recipient needs is their unique activation code and the link to the correct product page.

To find the activation code, go to Order History and find the product you want to resend. Please note that all your gifts are shown, including those which have been activated. Activated gifts cannot be resent.

To find the product page, click the correct Advent Calendar below:

• Peanuts Digital Advent Calendar 2025
• Jacquie Lawson Christmas Village Advent Calendar

If you were sent the item as a gift, ask the sender to provide your unique activation code. Then, click the correct link above to download your product.

If you’ve purchased a product for yourself, you’ll find your activation code in Order History.

If you purchased for someone else, please double-check the email address. If you made a mistake, enter the correct details. If the email address is correct, the email may have been sent to spam. It’s also possible the original recipient didn't recognize the email and accidentally deleted it.

To resend it, go to Order History and find the product you want to resend. Click the Resend Code button and enter or update the email address as needed. This will automatically send an email to the recipient.

Alternatively, you can send your recipient an email or text message. Be sure to include their unique activation code and a link to the product page found above.

Apple/Android store or in-app purchases: These products are not sent from our website, and we do not have access to your app store transaction history. In the event of non-delivery, please contact Apple or Google.

If you have already successfully activated and installed your Advent Calendar and are still having problems, please try the steps below.

1. Make sure your computer matches the required technical specifications.

Please read our technical requirements FAQ and make sure that your computer matches the requirements. In particular please check you have the correct version of Windows, and a compatible CPU and graphics card.

2. Make sure you are an administrator on your Windows computer.

The Advent Calendar requires you to be an administrator on your computer. Go to Settings / Accounts / Your info, and make sure that under your name and email address it says "Administrator". If you are not an administrator, then log off, log in as the administrator account on your computer (there must be one), and then go to Settings / Accounts / Other users, click your username, and change the account type to Administrator. Then log back on as yourself and try to run the Advent Calendar.

3. Run the Advent Calendar "as administrator".

Instead of double-clicking on the JL Advent Calendar icon on your desktop, right-click and take "Run as Administrator" from the pop-up menu.

4. Uninstall the Advent Calendar, re-download and re-install.

Uninstalling your Advent Calendar will not cause you to lose any progress. Go to Settings / Apps and features, and look in the list of your programs for the appropriate app. Click on it and then click Uninstall.

This step is important! When the uninstallation has completed, open File Explorer and navigate to the installation folder (this is C:\Program Files\ by default). If there is a folder called "Peanuts Advent Calendar" (for Peanuts), “JL Christmas Village 2025” (for Christmas Village), “JL Paris Advent Calendar 2024" (for Paris), delete it.

Now go to the Peanuts, Christmas Village, or Paris Advent Calendar download page and download the latest installation program. Once you've found the file, double-click on it and follow the instructions to complete the installation.

Open the Advent Calendar and if prompted, log in using the email address and password which you used when you activated your Advent Calendar.

5. Contact our Customer Support Representatives.

If none of the above steps have fixed the problem please contact us. We may ask you to run DXDIAG to send diagnostic information about your computer. Instructions for this are below.

6. Run DXDIAG and send us the results.

Please only do this if asked to by one of our customer support representatives. If you have been asked to provide the Player Log files, please also see our FAQ page on this and send those as well.

DXDIAG is a Microsoft program which is included with your Windows operating system. It is used to collect information about devices in your computer, to help troubleshoot problems with DirectX sound and video.

Click the Windows Start button in the bottom left hand corner of your screen, and then type "dxdiag" into the search box on the taskbar. Then click dxdiag from the results list which pops up.

The DXDIAG tool will open up. Click Save All Information, select a suitable folder to save the diagnostic data, and then click Save. Now prepare a reply to the email from our helpline in which you were asked for this information, and find and attach the file which has been saved in the selected folder.

Please note that no personal information is included in the DXDIAG file – it is just technical information about your computer.

Please note: This FAQ is designed only to be used in the case that our customer service representatives have asked for the player logs from your Advent Calendar. If you have not yet contacted our helpline, you can do so by taking the third option at the end of this page.

Windows PCs

You can find your player log files in the following locations:

For Peanuts Digital Advent Calendar 2025:

C:\Users\[username]\AppData\LocalLow\American Greetings\Peanuts Advent Calendar Launcher\Player.log

C:\Users\[username]\AppData\LocalLow\American Greetings\Peanuts Advent Calendar\Player.log

For JL Christmas Village:

C:\Users\[username]\AppData\LocalLow\Jacquie Lawson\JL Christmas Village Advent Calendar 2025 Launcher\Player.log

C:\Users\[username]\AppData\LocalLow\Jacquie Lawson\JL Christmas Village Advent Calendar 2025\Player.log

For JL Paris:

C:\Users\[username]\AppData\LocalLow\Jacquie Lawson\JL Paris Advent Calendar 2024 Launcher\Player.log

C:\Users\[username]\AppData\LocalLow\Jacquie Lawson\JL Paris Advent Calendar 2024\Player.log

You will need to replace the [] brackets with your Windows username and remove the [].

Please note that the "AppData" folder is hidden by default, so it is not normally accessible by browsing through Windows File Explorer.

The easiest way to navigate to these folders is to copy the command below, then hold the "Windows" key and press "R" to bring up the "Run" dialog. Then, paste the command into the into the "Open" box and click "OK".

For Peanuts:

shell:LocalAppDataLow\Peanuts

Once there, you will see the two folders required – "Peanuts Advent Calendar" and "Peanuts Advent Calendar Launcher".

For Christmas Village:

shell:LocalAppDataLow\Jacquie Lawson

Once there, you will see the two folders required – "JL Christmas Village Advent Calendar 2025" and "JL Christmas Village Advent Calendar 2025 Launcher".

For Paris:

shell:LocalAppDataLow\Jacquie Lawson

Once there, you will see the two folders required – "JL Paris Advent Calendar 2024" and "JL Paris Advent Calendar 2024 Launcher".

Go into each of these folders to find the "Player.log" files, which you can then send to our customer service representatives. You may also find an "Error.log" file located in the same folder. If so, please also send this file to our helpline.

Mac PCs

You can find your player log files in the following locations:

For Peanuts:

~/Library/Logs/American Greetings/Peanuts Advent Calendar Launcher/Player.log

~/Library/Logs/American Greetings/Peanuts Advent Calendar/Player.log

For Christmas Village:

~/Library/Logs/Jacquie Lawson/JL Christmas Village Advent Calendar 2025 Launcher/Player.log

~/Library/Logs/Jacquie Lawson/JL Christmas Village Advent Calendar 2025/Player.log

For Paris:

~/Library/Logs/Jacquie Lawson/JL Paris Advent Calendar 2024 Launcher/Player.log

~/Library/Logs/Jacquie Lawson/JL Paris Advent Calendar 2024/Player.log

Please note that the "Library" folder is hidden by default, so it is not normally accessible by browsing through Finder.

The easiest way to navigate to these folders is to copy the folder path below, and then hold the "Command" and "Shift" keys and press "G". Paste the folder path you copied into the text box that appears and click "Go".

~/Library/Logs/Jacquie Lawson

~/Library/Logs/American Greetings

Once there, you will see the two folders required – "JL Edwardian Advent Calendar 2023" and "JL Edwardian Advent Calendar 2023 Launcher". or "Peanuts Advent Calendar" and "Peanuts Advent Calendar Launcher".

Go into each of these folders to find the "Player.log" files, which you can then send to our customer service representatives. You may also find an "Error.log" file located in the same folder. If so, please also send this file to our customer service representatives.

This is normal behavior if you haven’t activated your Advent Calendar – it works for the first few days only.

To fix it, please activate your Advent Calendar by following the instructions in the original notification email. Then sign in to the Advent Calendar using the same email address you used for activation.

If you can't find the original notification email, please find the activation code in your Order History. If you received it as a gift, ask the person who purchased it to find your activation code in theirs.

Then, open the Advent Calendar and sign in using the same email address you used for activation.

All the recipient needs is their unique activation code and the link to the correct product page.

To find the activation code, go to Order History and find the product you want to resend. Please note that all your gifts are shown, including those which have been activated. Activated gifts cannot be resent.

To find the product page, click the correct Advent Calendar below:

• Peanuts Digital Advent Calendar 2025
• Jacquie Lawson Christmas Village Advent Calendar

If you were sent the item as a gift, ask the sender to provide your unique activation code. Then, click the correct link above to download your product.

If you’ve purchased a product for yourself, you’ll find your activation code in Order History.

If you purchased for someone else, please double-check the email address. If you made a mistake, enter the correct details. If the email address is correct, the email may have been sent to spam. It’s also possible the original recipient didn't recognize the email and accidentally deleted it.

To resend it, go to Order History and find the product you want to resend. Click the Resend Code button and enter or update the email address as needed. This will automatically send an email to the recipient.

Alternatively, you can send your recipient an email or text message. Be sure to include their unique activation code and a link to the product page found above.

Apple/Android store or in-app purchases: These products are not sent from our website, and we do not have access to your app store transaction history. In the event of non-delivery, please contact Apple or Google.

Yes! Follow the instructions below based on where you purchased the Advent Calendar originally.

Please note:

• You only need to activate your Advent Calendar once, no matter how many devices you install it on. Once activated, simply download the app to your devices, and sign in to the app using the exact same email address and password you used for activation.
• You can run the Advent Calendar on multiple devices, but your personalizations are all stored on the device itself and will be different on each device.

If you purchased the Advent Calendar directly from our website, then yes. Just make sure you log in to the Advent Calendar app on all devices using the same email address and password you use for your account.

If you purchased the Advent Calendar as an in-app purchase from the Advent Calendar app on your iOS or Android device, it's a bit more complicated. If you logged in to the app using your American Greetings account details before making the in-app purchase, your purchase should have been logged against your American Greetings account. If you download the desktop version of the app and log in using the same email address and password, it should work. If it does not, please contact us.

If you made the in-app purchase without logging in to the app using your account email address, your purchase will have been recorded against your Apple or Google app store account and not your American Greetings account. In order to use the Advent Calendar on your computer as well as your Apple or Google device, please first register (if you’re not already a member), and then contact us.

If your product was purchased for you through our website as a gift, you should have received an email which includes a link to the product page and an activation code. If you have not seen this email, please check your spam and deleted items folders. If you still cannot find it, please ask the person who gave you the gift to sign in to our website and resend it following the instructions below.

If you are the person who purchased the product either for yourself or for someone else, you can view your activation codes on your Order History page. Just sign in to, click on My Account, and go to the Order History page. Your purchases will be listed together with the activation codes.

If your own email address is not listed as a recipient, it’s because you haven't yet specified that you wanted to keep a copy of the Advent Calendar for yourself. Please enter your email address as a recipient, and an email will immediately be sent to you with your activation code and further instructions.

You can also use the Order History page to send a new email to the recipient, complete with the activation code and a link to the correct product page. You can find more details about how to do this here.

If you purchased these items as an in-app purchase, the purchase will have taken place via the Apple or Google app stores, and in those cases there is no activation code. The validation of your purchase works through the app store instead.

Ecards

To send a custom song with your ecard, select and personalize your ecard with your message, then choose "Share or Send".

If you want to send via email, follow the below steps:

Click on "Send via Email" and fill in the recipient infomration, your email and the delivery date. You will see the "Custom Song" option in the "Want to Add a Gift?" section at the bottom of the page. Click "Add" and a pop-up will appear. Follow the prompts about your recipient and a song will be generated just for them! Once you're done choosing your song, select "Add to Card". The pop-up will close and you can continue on with your ecard send by clicking "Continue to Checkout". Fill out your payment details, then click "Purchase and Send" and soon you they will have a personalized song they will cherish forever.

If you want to send via text/share link, follow the below steps:

Click on "Copy Link", and you will be taken to a custom song pop-up. Click "Add" and follow the prompts about your recipient and a song will be generated just for them! Once you choose a song, select "Add to Card" then click "Checkout and Send". Fill out your payment details, then click "Purchase and Send". You will then be able to copy and paste the share link to text or send via social app.

Creatacards

When you go to edit your Creatacard, click on the "Music Option" in the left-hand navigation and click "Customize a Song". Follow the prompts about your recipient and a song will be generated just for them! Once you select a song, you will be able to add to your card for sending by clicking "Add to Card". Once you're done editing your Creatacard, click "Send" and you can choose to share via email or text/social messaging apps. Fill out your payment details, then click "Purchase and Send" and soon you they will have a personalized song they will cherish forever.

Each song is specifically created based off the inputs that were provided so once the song is purchased and sent it cannot be changed.

When you add on a custom song to your card, it will cost $6.99 + any applicable taxes.

Once sent, the recipient will receive their card and song. They will also have the ability to replay and download it from their song page.