Gift Cards : Questions About Gift Cards
Can I cancel a pre-scheduled eCard that has a gift attached?
You can cancel the eCard from being delivered as you had scheduled, but the gift card/gift can not be cancelled.
In this situation you will need to cancel the scheduled eCard with the directions below, and then please contact customercare@jifiti.com for a refund.
To Cancel a Scheduled eCard:
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Sign into your BlueMountain.com account.
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Click on "My Account" at the top of our website.
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Under "Send & Receive History", click on eCards & Gifts Sent.
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Locate the email address of the recipient of the eCard and gift card. Remember that our "Sent eCards" page is organized by month.
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There will be a grey cancel button that you can click to cancel the delivery of the eCard.
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Click on the orange 'Yes, Cancel' button to cancel delivery of the Ecard.