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I did not receive a confirmation. Did you send my greeting?

eCards are usually sent within an hour. If you choose to receive notifications during the sending process then we will send you a confirmation email after your card has been sent. Our list of optional confirmation emails can be found under 'Special Requests & Notifications' on the Personalize Your Ecard page. If you have selected to receive a confirmation but one has not arrived, your email client may be blocking our emails to you. In order to remedy this situation, please add the following email addresses to the address book associated with your email client (AOL, Hotmail, Yahoo, etc.):

  • BlueMountain@email.bluemountain.com

  • help@support.bluemountain.com

  • services@support.bluemountain.com

  • services@bluemountain.com

  • reminders@bluemountain.com

  • ecards@bluemountain.com

Once you have added these addresses, you should receive mail from us. If you still do not see the mail appear in your Inbox, please check your Junk Mail to make sure that the messages are not automatically being routed there.